Help and Support
Text messaging program
SMS Terms & Conditions
Effective date: April 20, 2026
How to Opt In
You may opt in to receive SMS messages from Secure Neighbors Agency LLC by providing your mobile number through our website forms, quote request form, written communications, or by initiating a text message conversation with us at 480-336-8778.
Types of Messages
After opting in, you may receive text messages from Secure Neighbors Agency LLC that include: Account notifications, policy updates, billing reminders, and documentation requests, Customer care messages, service responses, and appointment coordination, Marketing or quote follow-up messages where consent has been provided
Consent
By opting in, you agree to receive account notifications, customer care, and marketing text messages from Secure Neighbors Agency LLC. Consent is not a condition of purchase.
Message Frequency
Message frequency may vary depending on your request, policy needs, and communication preferences.
Fees
Message and data rates may apply based on your wireless carrier plan.
How to Opt Out
You may opt out at any time by replying STOP to any text message. After opting out, you may receive one final confirmation message and no further SMS messages unless you opt in again.
Help and Support
For help, reply HELP to any message, visit our Help page, call 480-336-8778, or email: customerservice@secureneighborsagency.com.
Privacy
Your information will be handled according to our Privacy Policy.
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Changes to These Terms
Secure Neighbors Agency LLC may update these SMS Terms & Conditions from time to time. Any updates will be posted on this page with a revised effective date.