Privacy Policy

Last updated: 03/11/2026

Overview

Your privacy matters to us. This policy explains what information we collect, how we use it, and how we keep it protected. By using this site, you agree to these practices.

Information You Provide

When you reach out through our contact form or request communication, you may share:

  • Name

  • Email address

  • Phone number

  • A brief message

We do not request sensitive information through the website.

Information Collected Automatically

Your device may automatically share limited technical information, such as:

  • IP address

  • Browser or device type

  • Pages visited

This helps us maintain and improve the website.

How We Use Your Information

We use the information you provide to:

  • Respond to your questions

  • Discuss insurance options

  • Communicate by email or text when requested

  • Improve our website and services

We do not use your information for automated decision‑making or profiling.

Text Messaging

If you request communication by text message:

  • Messages relate only to your inquiry or insurance options

  • Message frequency is limited

  • Standard message/data rates may apply

  • You may opt out at any time by replying STOP

  • You may request assistance by replying HELP

Your phone number is not shared with outside marketers. By submitting a form or requesting texts, you consent to receive marketing texts from Twilio autodialer (e.g. promos, reminders, and insurance information. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available).

How Information Is Shared

We may share your information with trusted service providers who help us operate the website or deliver messages. We may also share information when required by law. We do not sell or rent personal information.

Cookies

We use cookies to support basic site functionality and understand how visitors use the site. We do not use cookies for advertising or cross‑site tracking. You may manage cookies through your browser settings.

Data Security

We use reasonable safeguards to protect your information from unauthorized access or misuse. While no system is completely secure, we take privacy seriously and work to maintain confidentiality.

Data Retention

We retain contact information only as long as necessary to respond to your inquiry and maintain basic business records. Technical analytics data may be retained longer in non‑identifiable form.

Children’s Privacy

This website is intended for adults. We do not knowingly collect information from children under 13.

International Visitors

If you access the site from outside the United States, your information may be processed in the U.S., where privacy laws may differ from those in your country.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by the date at the top of this page.

Contact Us

For questions about this Privacy Policy:

Email: todd@secureneighborsagency.com Address: 20819 N. Cave Creek Road, Suite D-103, Phoenix, Arizona 85024